Capture, Qualification and Prioritization of opportunities 

1. We analyze the process of capturing contacts and opportunities: telephone, visits, web forms, online chat...
2. You will have very relevant information that will help you to know which channels or acquisition actions work better in order to close more sales, through the attribution or origin of each of your prospects and the monitoring of their activity on your website and emails.
   
3. We implemented a rating system to identify and prioritize the best opportunities.
4. We assign the opportunities to the different sales representatives according to the capabilities and needs of the Commercial Area.

Sales follow-up and closing 

After qualification, we open a new opportunity or business. But the work has just begun: processes must be optimized to close better sales.

It is essential to follow up on the opportunity so that it does not get lost along the way, we meet the commitment dates and we manage to close the sale in the shortest possible time.

1º We set up the sales tools: Sales Pipeline, Quotes, Customer Lifecycle, Online Meetings, Templates and Snippets.

2º We set up mail flows and automatic workflows to track sales reps' tasks.

3º We create a report of performance of different processes and sales teams and representatives.

Onboarding and after-sales processes

Far from being over, the road to success starts here. A sustainable Inbound Sales Strategy focuses on completing the sales cycle with an onboarding experience aligned with customer expectations. The goal is to maximize the loyalty and profitability of each customer:

1. Analysis of current onboarding processes.
2. Adapting processes to optimize new customer experience and automating tasks to maximize post-sales opportunities.
3. Setting KPI's and rates to set objectives for continuous improvement.
4. Performance analysis of sales and renewals.